Claims Reporting Numbers 24 Hours a Day / 7 Days a Week
This page is to help aid in reporting claims
The following companies have 24/7 emergency phone numbers for reporting claims directly.
Be sure to have the following handy when reporting:
Automobile Claim
Your policy number
Date /time/and location of loss
Police reporting agency/ report number
Your vehicle license plate and description
Other parties vehicle info, & insurance info
Homeowner’s Claim
Your policy number
Date/time/ and location of loss
Description of what occurred which caused loss
Please note that if you have suffered a homeowners loss, please do everything you can to prevent further damage.
For Water, Fire, and Smoke Emergency Service you may contact: Servpro of Tustin (888) 844-1340
If you are insured with one of the companies below, please call that number to report your claim immediately.
Mercury Insurance Company (Auto) (888) 313-6372*** Mercury Casualty Company (Home) (888) 263-7287 SAFECO Insurance Company: (800) 332-3226 Progressive Insurance Company: (800) 925-2886 First American (949) 851-0873
Once you have placed a claim the Insurance Company will assign you a claim number and an adjuster. The adjuster will notify you within 24 hours to go over your claim with you.
Please notify our office if you have any questions regarding your coverage’s. (Deductibles, limits, rental coverage etc) or we may further assist you.
*** To expedite claims service Mercury offers pre-approved quality body shops. They will guarantee the repairs for as long as you own your car as well as promise to use brand name replacement part.